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How to Pay for Counseling at Positive Directions

Insurance, sliding scale, and the Treatment Fund. We will help you figure out what is doable.

HUSKY accepted | Commercial insurance | Sliding fee scale | Treatment Fund | We never turn anyone away

Need help finding the right place to start? We’ll guide you.

Affordability promise

Cost should never be the reason someone goes without support.

We accept the broadest possible insurance, offer a sliding fee scale based on your situation, and run a Treatment Fund that covers clients who are underinsured or uninsured. If something stands between you and care, talk to us. We will work with you.

Audience at a Positive Directions community presentation

Insurance we accept.

We accept HUSKY (Connecticut Medicaid) and all state and commercial insurance plans. When you call, we will verify your specific plan and any copay or deductible before your first session.

United Healthcare
HUSKY (Connecticut Medicaid)
Anthem Blue Cross Blue Shield
Cigna
Aetna
Medicare
Optum
ConnectiCare

Insurance we accept.

We accept HUSKY (Connecticut Medicaid) and all state and commercial insurance plans. When you call, we will verify your specific plan and any copay or deductible before your first session.

HUSKY (Connecticut Medicaid)

Medicare

Aetna

Anthem Blue Cross Blue Shield

Cigna

Optum

ConnectiCare

UnitedHealthcare

Sliding fee scale.

If you are underinsured or uninsured, our sliding scale adjusts your fee based on income and household size. There is no separate application. We walk you through it during intake.

The Treatment Fund.

For clients who cannot afford even the reduced sliding-scale rate, our Treatment Fund covers the gap. The fund is sustained by donors who believe care should not depend on cost.

Sliding fee scale.

If you are underinsured or uninsured, our sliding scale adjusts your fee based on income and household size. There is no separate application. We walk you through it during intake.

The Treatment Fund.

For clients who cannot afford even the reduced sliding-scale rate, our Treatment Fund covers the gap. The fund is sustained by donors who believe care should not depend on cost.

Our intake process.

Insurance verification

We confirm your plan and any copay or deductible before your first session.

Sliding scale or Treatment Fund, if applicable

If you do not have insurance, or if your copay is a hardship, we will walk you through your options.

Your first session.

No surprise bills. You will know what you owe before you walk in.

Frequently Asked Questions

We have options. Sliding scale and the Treatment Fund are both available, and we will help you figure out what is doable.

Yes

We do not directly handle out-of-network billing, but we can provide a superbill so you can submit to your insurer for reimbursement.

We can point you to the right resource and connect you with local navigators who help families enroll.

No. We are upfront about cost. If your circumstances change during care, talk to your counselor or call us, and we will adjust.

Counseling and medication are separate services. If you also need medication support, see our Medication Management page. Many clients work with both teams.

Ready to take the first step?

Confidential. No judgment. Just support.